Applied Emotional Intelligence

Applied Emotional Intelligence

According to Harvard Management Update, Emotional Intelligence (EQ) accounts for 15% to 45% of success on the job. IQ accounts for less than 6%.

Teaching Emotional Intelligence is often dismissed as being a ‘touchy-feely’ exercise, however surveys of top sales performers reveal one common attribute – they all possess high levels of competence in the 5 skills that comprise EQ.

Those 5 skills are:

  • Self-Awareness: Ability to recognize and understand personal moods and emotions
  • Self-Regulation: Ability to control or redirect disruptive impulses and moods, to suspend judgment, and to think before acting
  • Motivation: Passion to work that goes beyond money and status
  • Empathy: Ability to understand the emotional make up of other people, needed in order to treat people according to their emotional state
  • Social Skills: Proficiency in managing relationships and building networks, finding common ground and building rapport with others

Perceptum tailors its EQ program specifically to a company’s market requirements and will increase the EQ skills of your organization.